A hotel can provide good service, when its all department will work together in an efficient and effective way, by showing good team work, coordination and communication
The most important function of a hotel is to provide Food and shelter to prospective guest. To provide food & shelter, there are number of departments or Ares, who all functions together round-the-clock inside hotel premises.
All departments are broadly categorized in two parts:
1. OPERATIONAL DEPARTMENT (CORE DEPARTMENT):
·Front office
·Food & Beverage service
·House keeping
·Food production (kitchen)
2. ADMINISTRATIVE DEPARTMENT (NON-CORE DEPARTMENT)
·Maintenance department
·Account department
·Human resource department
·Electronic data processing department
·Communication department
·Security department
·Purchase department
·Stores
·Sales & marketing department
Each department is equally important for proper functioning of hotel.
