Different section of Front office


Front Desk
·Reception: this section used for check-in process of the guest.
·Information: this section is used for providing various information to in-house guest.
·Cashier desk: this section is used for checkout process of the guest.
·Guest relation desk: this section is used for collecting guest feedback and maintenance of guest history.
·Bell desk: this section is used for assistance of guest during check-in and checkout process.
·Travel desk: this section is used for assistance of guest for arranging vehicles for guest movements and for making train/ airplane reservation.

Back Office
·Reservation desk: this section is used for taking booking for rooms.
·Telephone operator: this section is used for attending all phone calls land up in the hotel or for providing trunk dial facility to guest.
·Business center: this section is used for secretarial job of guest.